<![CDATA[CLUB ONE Community]]> https://clubone-community.customershome.com https://tribe-s3-production.imgix.net/Dlx5V4BNyZegi7PXenoP0?fit=max&w=500&auto=compress,format CLUB ONE Community https://clubone-community.customershome.com Bettermode RSS Generator Tue, 02 Jun 2026 18:02:40 GMT Tue, 02 Jun 2026 18:02:40 GMT 60 https://tribe-s3-production.imgix.net/Dlx5V4BNyZegi7PXenoP0?fit=max&w=500&auto=compress,format <![CDATA[NUG Not Working]]> https://clubone-community.customershome.com/questions-b7barn1p/post/nug-not-working-V4PDDgcMkkEPdwu https://clubone-community.customershome.com/questions-b7barn1p/post/nug-not-working-V4PDDgcMkkEPdwu Wed, 11 Mar 2026 10:40:49 GMT Attempting to use NUG as per the email, but when I log in, I am receiving errors that: "Your email or password is incorrect. Please try again". This is not the case, I am entering my details correctly. I've tried to reset the password but the emails are not pushing through. Any advice please? 😓

The SSO also isn't working, stating my email as invalid.

]]> <![CDATA[Webinar Points Award Timespan]]> https://clubone-community.customershome.com/questions-b7barn1p/post/webinar-points-award-timespan-kBsE2Uv7aq6zEWy https://clubone-community.customershome.com/questions-b7barn1p/post/webinar-points-award-timespan-kBsE2Uv7aq6zEWy Tue, 10 Mar 2026 12:04:31 GMT How long after a webinar are points applied to an account? I attended "Spring into Smarter Supervision: Latest CXone Supervisor Workspace Enhancements" and did the quiz, but there has been no update. Thanks!

]]> <![CDATA[hello]]> https://clubone-community.customershome.com/general-qjd87ll6/post/hello-L8Fw3m5Bx2n9pwJ https://clubone-community.customershome.com/general-qjd87ll6/post/hello-L8Fw3m5Bx2n9pwJ Wed, 04 Mar 2026 09:00:14 GMT this is good 😃

]]> <![CDATA[My Rewards - Redeeming Issue]]> https://clubone-community.customershome.com/questions-b7barn1p/post/my-rewards---redeeming-issue-Qbz2rxh2OsjDwJC https://clubone-community.customershome.com/questions-b7barn1p/post/my-rewards---redeeming-issue-Qbz2rxh2OsjDwJC Tue, 03 Mar 2026 23:02:11 GMT I redeemed my points for a reward. I have received an email to confirm my address, but I can only select the UK. How can I change to US?

]]> <![CDATA[Referral]]> https://clubone-community.customershome.com/questions-b7barn1p/post/referral-qpXzX9qsw6puq2M https://clubone-community.customershome.com/questions-b7barn1p/post/referral-qpXzX9qsw6puq2M Tue, 24 Feb 2026 08:34:57 GMT How do I refer my colleagues?

]]> <![CDATA[26.1 release highlights]]> https://clubone-community.customershome.com/general-qjd87ll6/post/26-1-release-highlights-Uo15D7uuBZDWcEl https://clubone-community.customershome.com/general-qjd87ll6/post/26-1-release-highlights-Uo15D7uuBZDWcEl Mon, 23 Feb 2026 14:10:47 GMT I recorded a video yesterday on the 26.1 release. Huge release with lots of good practical updates for CXone users

https://youtu.be/SROoqumUHVM

]]> <![CDATA[Are you looking at Copilot for Supervisor just yet?]]> https://clubone-community.customershome.com/general-qjd87ll6/post/are-you-looking-at-copilot-for-supervisor-just-yet-PBMPHwlf4fpUDmi https://clubone-community.customershome.com/general-qjd87ll6/post/are-you-looking-at-copilot-for-supervisor-just-yet-PBMPHwlf4fpUDmi Wed, 18 Feb 2026 10:47:28 GMT Take a look at this video I created, Copilot for Supervisor is well worth a look if you are rolling out Copilot for Agent as it allows your Supervisors & Team Leaders to be more directed with how they intervene with agents.

https://youtu.be/rn4NImivbwo

]]> <![CDATA[sunglasses]]> https://clubone-community.customershome.com/questions-b7barn1p/post/sunglasses-PpiYfx80IwoWT3m https://clubone-community.customershome.com/questions-b7barn1p/post/sunglasses-PpiYfx80IwoWT3m Fri, 13 Feb 2026 08:41:03 GMT where's the option for the ray ban in the store? not seeing it unfortunately but would love to get

]]> <![CDATA[Training]]> https://clubone-community.customershome.com/ideas-xb2deew4/post/training-Lq6gvqRLi0xGXQT https://clubone-community.customershome.com/ideas-xb2deew4/post/training-Lq6gvqRLi0xGXQT Wed, 04 Feb 2026 20:05:58 GMT Micro Training course. Do you know? Try this not that?

Just little extra how too's

]]> <![CDATA[Has anyone that redeemed points for Visa gift cards received them? I ordered some in November and December and have not received them.]]> https://clubone-community.customershome.com/questions-b7barn1p/post/has-anyone-that-redeemed-points-for-visa-gift-cards-received-them-i-BHgu41VwiiL8eHA https://clubone-community.customershome.com/questions-b7barn1p/post/has-anyone-that-redeemed-points-for-visa-gift-cards-received-them-i-BHgu41VwiiL8eHA Wed, 04 Feb 2026 11:33:53 GMT